WhatsApp and every customer message in one place
and an AI agent that replies, books and sells
WhatsApp, Messenger, Instagram, TikTok, your website chat and calls in one place for your whole team, with a CRM, campaigns and an AI agent that replies, books and sells in your customers' dialect.
- 7 days free, every feature
- No credit card
- Arabic-first, for Egypt and Saudi Arabia
Your customers are everywhere…
you reply from one place
Connect each platform from your own account in a click. Every message, comment and call lands in the same inbox, on the same customer profile, for the same team.
Official WhatsApp Business
Your number on Meta's Cloud API directly: the whole team on one number, with interactive messages customers answer in a tap.
- Connect with Facebook in minutes, or keep your current number on the phone app
- Buttons, lists, catalog, forms, location requests and a “Pay now” button
- Approved templates and campaigns with delivered, read and replied reports
- WhatsApp calls in the browser and WhatsApp groups
Your Facebook page's Messenger
Page messages in the same inbox, with buttons shown to customers as quick replies.
- Connect your pages with Facebook login
- Welcome message, ice breakers, persistent menu and Get Started
- Your team's replies from Meta's apps show up in the conversation
- Post comments: public reply, private message or hide
Instagram: messages and comments
The comment asking “how much?” becomes a private message and a conversation in the inbox, automatically or in one click.
- Connect through a Facebook page or Instagram login directly
- Keyword auto-replies on comments
- A private message to the commenter opens a full conversation
- Hide comments with links or phone numbers
TikTok for Business
Your account's messages and video comments next to every other channel, with auto messages that welcome people coming from a video.
- Direct messages in the same inbox
- Reply to and hide video comments
- A welcome message and 3 suggested questions
- A heads-up before the 48-hour window closes
Chat on your website, or without one
One line of code on your site, or a standalone chat link and QR if you have no website. Visitors who leave can continue on WhatsApp or email.
- Turn it on in a click, with a “send to developer” button
- Messages, files and voice notes from visitors
- Available or away status and the next opening time
- Code verification so visitors see their chat on any device
WhatsApp calls and a browser phone
Customers call from WhatsApp, the call rings the right team in the browser, and it's recorded and summarised by itself.
- IVR menu, working hours and team ringing
- Answer, transfer, hold and mute from the browser
- Recording, transcript, summary and satisfaction
- An automatic WhatsApp template after a missed call
Every comment on one page
Facebook, Instagram and TikTok comments together, with “awaiting reply” status and wait time, and rules that reply and hide by themselves.
- Keyword rules with Arabic normalisation
- Random public reply, private message or start a bot
- AI-suggested replies in the commenter's dialect
- “Longest waiting first” sorting and a count per tab
Also integrates with
- WhatsApp Cloud API
- Messenger Platform
- Instagram API
- TikTok for Business
- Paymob
- Moyasar
- Google Calendar
- API and webhooks
Stop answering every message yourself
your AI agent runs the conversation end to end
Teach it your business from your website or Facebook page in minutes, and pick its dialect: Egyptian, Saudi, Modern Standard Arabic or English.
- Ahmed Abdelrahman
Hi, I'd like to order the brown leather bag from your ad
- AI agent
Hi Ahmed 👋 It comes in brown and black for EGP 1,250. Where should we deliver it?
- Ahmed Abdelrahman
Brown, to Abbas El Akkad St, Nasr City
- Customer details saved
- AI agent
Done ✅ Brown bag, EGP 1,250 with free shipping, arriving in 2 days. Shall I confirm the order?
- Ahmed Abdelrahman
Yes, confirm it
New order recorded
Owner: Sara MahmoudStage: New order
Speaks your customer's dialect
Egyptian, Saudi, MSA and English, and reads the photos and PDFs customers send.
Learns from your website
Imports your profile, products, prices and FAQs, and you review them before saving.
Knows when to hand over
Asked for a human, a complaint, or out of its depth? It hands over with a summary.
Scores purchase intent
Every conversation gets a 0–100 score with the reason, so your team starts with the hottest.
Books and collects
Offers open slots, books appointments and sends Paymob or Moyasar payment links.
Gets better every day
Questions it couldn't answer reach your team, and your answers join its knowledge.
Up and running in 3 steps
- 1
Connect your channels
WhatsApp, Facebook, Instagram and TikTok by signing in to your account, or try a sandbox channel without a Meta account.
- 2
Teach the AI agent
Paste your website or page link; it pulls your profile, products and FAQs, and you review and save.
- 3
Your team replies from one place
Invite colleagues, decide who answers what, and follow everything from the dashboard and reports.
Growing? Time for the WhatsApp built for businesses
One number for the whole team, without device limits or ban risks, and you can keep using the WhatsApp Business app on the same number.
- 1
Campaigns to thousands
Scheduling, quiet hours, a daily cap by your number's tier, and a report per message.
- 2
Forms inside WhatsApp
Booking, sign-up, orders and quotes with interactive forms that fill the customer profile.
- 3
Buttons, lists and pay links
Interactive messages that make replying easy, and a “Pay now” button inside the chat.
- 4
Keep your number on your phone
Connect your current number (Coexistence): phone messages show up in Waselhom, with history import.
Meta's template fees are paid to Meta directly, with no markup from us.
WhatsApp bulk messagingCustomer messages all over the place?
We put them in one system
WhatsApp messages, Instagram comments, missed calls, orders written in a notebook. Waselhom brings it all together so your team works from the same page.
- CRM
The problem
Reply in one app, log the customer in another?
With Waselhom
A full customer profile next to the chat: stage, tags, calls, appointments and payments.
- Analytics
The problem
Who on your team replies fastest?
With Waselhom
Response time, SLA and satisfaction per agent, plus an AI-written weekly report every Sunday.
- Team
The problem
Your team keeps tripping over who replies?
With Waselhom
Automatic assignment to members and teams, protection from double replies, and internal notes with @mentions.
Everything your team needs
to make every conversation faster and sharper
Tags and stages
New, interested, won… and a Kanban board of customer stages.
Tasks and reminders
Turn any message or call into a task with a due date, reminder and owner.
Quick replies and suggestions
Saved replies with / and three AI-suggested replies from your knowledge.
Internal notes and team chat
Talk to a colleague inside the conversation without the customer seeing it.
Drag-and-drop bots
Buttons, questions, conditions, hours and booking, without a line of code.
Automations
“When… then…”: customer waiting, conversation closed, stage changed, missed call.
Satisfaction survey
Three buttons after closing; a low score reopens it as urgent for managers.
API and webhooks
Connect Waselhom to your systems: contacts, messages, appointments and payments.
From small shops to large companies… every business talks to customers its own way
- Clinics and medical centres
- E-commerce stores
- Real estate
- Education centres
- Salons and spas
- Restaurants and cafés
- Car dealerships
- Travel agencies
- channels in one inbox
- 6
- channels in one inbox
- instant replies from the AI agent
- 24/7
- instant replies from the AI agent
- dialects: Egyptian, Saudi, MSA, English
- 4
- dialects: Egyptian, Saudi, MSA, English
- free messages a month per number
- 1000
- free messages a month per number
One price for the company, not per seat
Start with a 7-day trial of Scale with every feature, then pick what fits.
Starter
For a small business getting its messages in order.
2,600EGP / monthbilled annually · Save 6,600 EGP a year
Start free- 3 users
- 1 WhatsApp number
- 3 Messenger/Instagram channels
- 1 AI agent · 500 AI replies
- Most popular
Growth
For a growing sales and support team.
4,813EGP / monthbilled annually · Save 14,244 EGP a year
Start free- 15 users
- 5 WhatsApp numbers
- 12 Messenger/Instagram channels
- 5 AI agents · 2,500 AI replies
Scale
For multi-branch companies and teams.
14,400EGP / monthbilled annually · Save 43,200 EGP a year
Start free- 40 users
- 15 WhatsApp numbers
- Unlimited Messenger/Instagram channels
- 10 AI agents · 10,000 AI replies
Includes 1,000 free messages a month per number, then a small per-delivered-message fee from your wallet. Meta's fees are paid to Meta directly.
Got a question?
Still deciding?
Try Waselhom for 7 days with every feature on a sandbox channel, no Meta account and no card needed.
Start your free trialIs the price per company or per user?
Per company. Each plan includes users (3 on Starter, 15 on Growth, 40 on Scale), and Growth and Scale can add extra seats.
Which platforms can I connect?
WhatsApp Business (Cloud API), Messenger and Facebook comments, Instagram messages and comments, TikTok messages and comments, chat on your website or a standalone link, and WhatsApp calls. All in the same inbox.
Can several team members answer the same WhatsApp number?
Yes, that's what Waselhom is built around. Your whole team replies from one WhatsApp number in the browser with no device linking, with automatic assignment and protection against two people answering the same customer.
Do I have to change my WhatsApp number?
No. Connect your current number and keep using the WhatsApp Business app on your phone; its messages show up in Waselhom. Or connect a new number with a code.
How much does the WhatsApp API cost in Egypt and Saudi Arabia?
Waselhom is one monthly price for the whole company, in EGP or SAR (see the plans under pricing), including 1,000 free messages a month per number and a small per-message fee from your wallet after that. Template messages (campaigns and notifications) are billed by Meta directly, by the customer's country and the message type.
Who pays Meta's fees?
Meta bills your company directly for template messages, using the payment method on your Meta account. Waselhom adds no markup.
Will bulk WhatsApp messages get my number banned?
Bans mostly come from unofficial sending tools. Waselhom's campaigns go through the official WhatsApp Cloud API with Meta-approved templates, a daily limit that follows your number's tier, and quiet hours. What keeps your number safe from there is messaging customers who agreed to hear from you, so its quality rating stays high.
How do I get the blue verified badge on WhatsApp Business?
Meta grants the badge, not Waselhom: you apply from your Meta Business account (Meta Verified). Verifying your business with Meta is what raises your daily campaign limit. Waselhom works with your number either way.
Can I auto-reply to Instagram and Facebook comments?
Yes. Keyword rules reply to or hide comments on Facebook, Instagram and TikTok, and on Facebook and Instagram they can also send the commenter a private message. You can also pick several comments and answer them all at once.
Could the AI agent tell customers something wrong?
It answers only from the knowledge you reviewed, and hands over when a question is outside it. You can try it in a playground before it talks to anyone.
Which countries do you serve?
Egypt and Saudi Arabia: currency, prices, time zone and the agent's dialect follow your company's country.
What happens after the free trial?
Pick a plan and pay from your wallet monthly or yearly. If you don't, your data stays saved and readable.
Start today, and see the difference from the first conversation
Connect your number, or try a sandbox channel without a Meta account, in under 5 minutes.
- ✓ 7 days free, every feature
- ✓ No credit card
- ✓ Arabic-first, for Egypt and Saudi Arabia